Our decision to work towards ISO 9001 accreditation demonstrates our commitment to providing a high-quality and consistent service to our partners and our ongoing investment in technology, development and processes and procedures. To become ISO 9001 compliant, MyMedicare underwent an evaluation process that included quality management system development, a management system documentation review, pre-audit, initial assessment, and clearance of non-conformances, all of which work to identify corrective actions that eliminate non-conformance to the quality management standard.

Team MyMedicare were delighted to be formally presented with their certificate by USAL - UK CEO Martin Smith, who says of MyMedicare's achievement, "The ISO 9001:2015 standard demands a high degree of leadership commitment and is underpinned by risk- based thinking. MyMedicare successful certification is testament to the positive engagement of partners and internal teams at all levels, and demonstrates a clear desire to embrace the standard as a fundamental element of its growth and customer focus strategies".