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Family smiling as a doctor shows their health records on a tablet

NRI Family Care

Stay close to your family’s care, wherever you are.

Living abroad should not mean feeling out of touch with your parents’ healthcare. MyMedicare helps you organise important health information, keep track of appointments and coordinate care requests for your family in India.

Keep medical details, upcoming visits and follow-up actions easier to find, so you can stay informed and involved even when you are far away.

Our family care services

Support that stays organised, even from another country

Family Health Profile

Keep important health details together, including medical history, allergies, prescriptions, test reports and upcoming appointments. Share information only with authorised people.

Doctor Appointments

Organise doctor appointments and follow-up visits for your parents. Review appointment details and keep track of the next steps.

Home Healthcare

Find out about available home healthcare options, such as nursing, physiotherapy and diagnostic sample collection, based on your family member’s location.

Medicine Support

Keep prescription information and medicine follow-ups organised. Always confirm medication changes with a qualified doctor or pharmacist.

Family Updates

Stay informed about appointment confirmations, completed visits and follow-up actions through the communication channels available in MyMedicare.

Care Coordination

Keep care requests, appointment details and next steps organised when your family member needs support from multiple healthcare providers.

How it works

Five steps to stay involved

  1. 01

    Add your family member

    Create a profile with basic details, location and emergency contact information.

  2. 02

    Set access permissions

    Confirm who can view health information and receive updates. Obtain the family member’s consent.

  3. 03

    Organise health details

    Add relevant medical reports, prescriptions, allergies and appointment information.

  4. 04

    Request a service

    Select the type of healthcare support required and submit a request. Confirm availability and charges before booking.

  5. 05

    Stay updated

    Track appointment details, service status and follow-up actions through the available MyMedicare features.

Why choose MyMedicare

Care you can follow from abroad

  • Stay connected with your family’s healthcare while living abroad.

  • Keep important health information organised in one place.

  • Track appointments and follow-up actions more easily.

  • Coordinate care requests based on local availability.

  • Respect your family member’s privacy and care preferences.

In a life-threatening emergency, call 112 first. MyMedicare is not a replacement for emergency medical services.

Questions

Frequently asked questions

Can I support my parents’ healthcare while living abroad?

Yes. MyMedicare’s NRI Family Care experience is designed to help you organise health information, appointments and care requests remotely. Specific services depend on available features and providers in your family member’s location.

Can I access my parent’s medical records?

You can access records only when they are available in MyMedicare and you have the appropriate permission from your family member or legal authority.

Can I arrange home healthcare?

You can enquire about services such as nursing, physiotherapy or diagnostic collection where they are available. Provider availability, timing and charges must be confirmed before booking.

Will I receive appointment updates?

Updates can be shared through the communication channels supported by MyMedicare, subject to your family member’s consent and notification preferences.

What should I do in a medical emergency?

For a life-threatening emergency in India, call 112 or contact local emergency services immediately. MyMedicare is not a replacement for emergency medical services.

Are service costs included?

Costs depend on the selected service and provider. Confirm service charges, additional fees and cancellation terms before making a booking.

Be part of your family’s healthcare journey.

Tell us who you want to support and where they live. Explore the family-care options currently available through MyMedicare.